Government Video Highlights From Pegaworld 2016

Government Video Highlights From Pegaworld 2016

Learn from digital government leaders from across the globe who presented at Pegaworld 2016. Each video highlight also includes an option to view the full presentation.


New Jersey Courts Shares Digital Transformation to Support Bail Reform

Jack McCarthy, CIO and Laks Kattalai, Criminal Courts Program Manager with New Jersey Courts, share the innovative steps they are taking to support historic bail reform in the State of New Jersey. Watch a clip of their presentation at Pegaworld 2016 to hear best practices and lessons learned.

Watch the video (3:12) | View full presentation


New South Wales Transport Management Centre Uses Internet of Things to Manage Traffic Congestion in Sydney

Jason Cross-Martin, Program Manager at the New South Wales Transport Management Centre, shares how traffic is managed and monitored across the Sydney road network around New South Wales, Australia. Watch a clip of his panel presentation at Pegaworld 2016 to hear best practices and lessons learned.

Watch the video (2:34) | View full presentation


Melbourne Water Shares its Customer Journey Mapping Strategy to Support Safe Drinking Water

Fran Duiker, Manager for Strategic Customer Implementation at Melbourne Water describes the steps her organization is taking to improve customer service to vendors supplying safe drinking water in Melbourne, Australia. Watch her panel presentation at Pegaworld 2016 to hear best practices and lessons learned.

Watch the video (2:45) | View full presentation


Reuse in Action: Delivering 28 Member-Centric Solutions from One Platform

Joakim Kruse, CIO for The Swedish Federation of Unemployment Insurance Funds, shares the digital, mobile, and customer service transformation his organization undertook to better serve citizens. Watch a clip of his presentation at Pegaworld 2016 to hear best practices and lessons learned.

Watch the video (3:35) | View full presentation