Explore the imperative of government customer service in this eBook. The outcome? More satisfied citizens and more efficient government.
Your Constituents Expect More
Governments are charged with the exceptional responsibility of representing public interests. This requires continuous improvement of constituent services for very complex and unique requirements. The concept of government customer service represents a new paradigm posing significant benefits:
Improved constituent access and satisfaction
Explore the challenges and opportunities in the Achieving Proactive Government eBook.
Webinar: Leading analyst firm Gartner, and Pega explore government customer service