Gartner Symposium 2016

Join us at Gartner Symposium / ITxpo

16-20 October, 2016 | Orlando, Florida | Walt Disney World | Booth 837

Gartner Symposium/ITxpo is the world’s most important gathering of CIOs and Senior IT Executives and this year’s event theme, Lead 360. Drive Digital to the Core, will provide insight for leaders seeking to make digital a core competence of their organization.

Join the Pega team at booth 837 to learn why we’re the leader in BPM and CRM solutions and why organizations turn to Pega to build for change.

Schedule a Meeting

Learn more about Pega’s Executive Symposium team:

Don Schuerman


CTO and Vice President of Product Marketing, Pegasystems

Don is responsible for Pega’s industry-leading platform and CRM applications. He has 20 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, mobility, analytics, robotics, business process management, cloud and CRM.

Ying chen


Senior Director of Product Marketing, Pegasystems

As the Head of Product Marketing for the Pega 7 Platform, Ying Chen leads the strategy, positioning, and go to market for Pega’s industry recognized platform for digital transformation. Ying joined Pega with more than 10 years of software product management experience leading Fortune 500 organizations and VC-backed startups to deliver award-winning product solutions.

Matt Lake


Director of Multi-Channel Technology, Pegasystems

Matt Lake is Director of Multi-Channel Technology at Pegasystems, responsible for intelligent product integration with a wide range of technologies. Previously Matt was a product manager for Pega's Mobile product and has 15 years of experience building enterprise software. At Symposium, Matt will be at the Pega booth to showcase how to build an application from scratch using Pega Express. He will also be showing a Facebook Messenger bot driven by Pega.

See Us in Session

Pega Strategic Workshop: The 4th industrial revolution has arrived!

Monday October 17th | 3.30pm | Europe 10 Room | Walt Disney World Dolphin

Want to know how to deliver transformational UX? Join us for a strategic workshop titled: IoT? Bots? AI? How to deliver transformational UX.’ The session run by Pega’s Director of Multi-Channel Technology Matt Lake will examine what the arrival of the 4th industrial revolution - where the digital and physical worlds are converging with advances in IoT, Bots, and AI - means for UX in this new context and how to leverage design systems to deliver continuous customer experience.

Pega Presentation: The robots are here!

Tuesday October 18th | 3.45pm | Pelican Room | Walt Disney World Swan

Attend a keynote presentation by Pega’s CTO Don Schuerman titled ‘Are Virtual Agents and Robots Part of Your Customer Engagement Team?’ Don will examine how employees and customers want a continuous experience, and how that means using analytics, human and artificial intelligence, connectivity to a world of things, and a customer engagement hub to predict, act and adapt. Join Don to learn why this also means you can both innovate and accelerate productivity.