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Analyst Report

Pegasystems scores highest in Create Headless Bots Use Case in the 2021 Gartner® Critical Capabilities for Robotic Process Automation report

Read a detailed evaluation of how Pega technology delivers end-to-end process automation capabilities and compares to other RPA vendors.

Pega named a leader in The Forrester Wave™: Digital Process Automation Software, Q4 2021

Read Gartner strategic planning assumptions on the rapidly growing RPA market.

Learn the five most common use cases for RPA.

Get detailed analysis of 14 Critical Capabilities for addressing the most common use cases.

Learn how Pega delivers end-to-end hyperautomation capabilities.

Discover which vendors are the best fit for your business needs.

Download the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation for a market analysis.

Gartner says, “Organizations should seek out RPA solutions that combine UI interactions and APIs to automate processes and to integrate and perform data transcription work between applications.”

We agree. We believe automations can save you time and money – if done right. Use RPA to connect siloed systems and speed processes to deliver faster outcomes. As part of a hyperautomation approach that includes low-code application development and smart process orchestration, let RPA automate your time-consuming, routine, or low-value work so you can spend more time on what matters most to your business.

About the research: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.

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Gartner, Critical Capabilities for Robotic Process Automation. Naved Rashid, Arthur Villa, Saikat Ray, Paul Vincent, Keith Guttridge, 18 August 2021.