Analyst Report

Pegasystems recognized as one of the four highest scoring vendors in Gartner's 2019 Critical Capabilities for Sales Force Automation report

Pegasystems ranked as one of the four highest scoring vendors out of 19 evaluated across five use cases.

Pegasystems scored among the four highest scoring vendors across all use cases: B2B long-cycle sales, B2B short-cycle sales, B2C long-cycle sales, B2C short-cycle sales, and indirect/relationship sales. Key distinctions include account and contact management, activity management, opportunity management, forecast management and reporting.

Use case scores from the report:

  • 4.13 out of 5 for Indirect/Relationship Sales
  • 4.02 out of 5 for Long-Cycle B2B Sales
  • 4.02 out of 5 for Short-Cycle B2B Sales
  • 4.00 out of 5 for Long-Cycle B2C Sales
  • 4.06 out of 5 for Short-Cycle B2C Sales

Check out the full report to learn more about Gartner’s evaluation and Pega’s Sales Automation offering.

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About the research: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.

Gartner, Critical Capabilities for Sales Force Automation, 26 June 2019, Theodore Travis, Ilona Hansen, Melissa Hilbert, Adnan Zijadic