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Unum & Pega

Make digital transformation happen with Pega

Jump-start customer service with an out-of-the-box solution that’s optimized for the long haul.

If there’s one thing we’ve learned, it’s that the unpredictability of life is a constant. Regardless, customers still expect the same level of simplicity, expertise and empathy, if not more.

But what if these challenges were actually an opportunity to reinvent your customer service and claims processes with speed and agility? Instead of reacting to customer problems, what if your employees could proactively resolve them?

They can with Pega.

  • Fuel consistent, personalized interactions in real time with omni-channel AI.
  • Empower employees with contextual insights through end-to-end automation.
  • Make every channel your best channel with unified messaging.

Your customers deserve next-level service, and they’ll get it with the only unified architecture built for global transformation.

Because that’s when faster claims can happen. That’s when greater relationships can happen. That’s when stronger retention can happen. That’s when doing the right thing for the end customer can happen.

That’s what we call digital disruption. It’s how you achieve revolutionary results. At Pega, we make it happen.

An arsenal of transformative tools

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Whitepaper

Service beyond the call center

The contact centers of today look nothing like the call centers of yesterday – and with more channels to manage and more advanced technology than ever before, the right strategy can make all the difference.

Read the whitepaper
The Forrester Wave™: Real-Time Interaction Management, Q2 2017

Report

Forrester ranks Pega a top CRM offering

Learn more about what Pega CRM can do. Download the full Forrester report today.

Get the report

“It’s no longer about working on technology-centric things, it’s about focusing on customer-centric things”

Meet the Pega Team
Crystal Jackson Headshot

Crystal Jackson
Account Executive
317-464-0094
[email protected]

Jeff Taylor
SVP, Business Strategy and Go-To-Market Operations
617-866-6534
[email protected]

Jay Laufer
Solutions Consultant
508-450-3872
[email protected]

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Joe Andraszek
Customer Service Sales Specialist
405-924-5640
[email protected]

Mike Carson
Consulting Solutions Executive
781-539-7209
[email protected]

Christy Murphy

Christy Murphy
Sr. Client Success Manager
857-856-3467
[email protected]

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Pegasystems is the leader in software for digital transformation. Find out more about our 37-year history of helping the world's leading organizations achieve breakthrough business results.

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