Passer directement au contenu principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2019: How consumerism affects customer engagement across industries

Within a highly regulated industry undergoing major transformation and amidst the pressures of consumerism, learn how UnitedHealthcare, Pfizer, and Highmark are envisioning customer engagement and service of the future and are addressing the needs of their customers. They will share how new programs will drive enhanced levels of NPS and customer satisfaction scores while bringing operating costs down. Understand how they are defining customer engagement in this new era, what types of customer constituents they have, and how they serve them. Each of these clients have a growing base of customers and have put significant focus on improving their customer engagement across the enterprise.


Tags

Ressources associées

Best of Pega

Recherches et analyses recommandées

Découvrez les nouveautés et tendances actuelles et à venir.

Parcourez notre sélection
Why Pega

Pourquoi Pega ?

Notre puissant logiciel n'est pas notre seul atout.

En savoir plus
Partager cette page Share via x Share via LinkedIn Copying...