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PegaWorld 2018: PayPal Delivers World Class Customer Service, Worldwide (Video)
PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the globe. In this session, learn how Pega helped PayPal be agile, integrate with diverse technologies, maximize an existing infrastructure with proprietary frameworks, and integrate Pega into the PayPal ecosystem.
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