Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


PegaWorld 2018: Great American Insurance Group is Transforming their Customer Experience in Only 14 Weeks Using Pega CRM (Video)

Great American Insurance Group is transforming their service capabilities for policyholders and partners with Pega’s customer engagement platform and Robotics to streamline and automate processing of customer requests. Chat integration will allow the firm to create a single view of all customer interactions. The overall platform will provide reporting and analytics to allow Great American to understand and react to the needs of customers and distribution partners. At a time when the insurance industry is undergoing radical changes in customer expectations, Join this session to learn how Great American has chosen Pega CRM to lead it into the future.


Partager cette page Share via LinkedIn Copying...

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity
Partager cette page Share via LinkedIn Copying...