Insights to Swedbank’s Lending Transformation Journey
Swedbank serves over 7 million private customers and 600,000 corporate customers across the Nordics and Baltics. Linus Singelman, BIO Group Lending at Swedbank, shares how he is leading the transformation of the company’s entire lending operation – from old, static legacy systems to one which reflects the dynamic needs of its customers and regulatory demands.
Industry: Financial Services
Topic: Digital Transformation
Challenge: Customer Service