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CES Sydney 2018: Revolutionizing Customer Retention: How Foxtel Drove Up Retention Rates and Reduced Costs (Presentation)

Presentation

CES Sydney 2018: Revolutionizing Customer Retention: How Foxtel Drove Up Retention Rates and Reduced Costs (Presentation)

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Richard Schultz, Head of Operational Performance and Insights, Sales and Customer Division, Foxtel, explains how Pega technology has increased retention rates while reducing costs.


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