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Session: Product Spotlight

Don't Panic! The Troubleshooters Guide to the Service Galaxy is Here!

Date and Location

June 4, 2019, 1:30PM - 2:15PM
Premier Ballroom 316

Speaker(s)

  • Scott Kennedy
    Senior Product Manager
    Pegasystems
  • David Fulton
    Senior Director, Product Management
    Pegasystems
  • Mike Asebrook
    Director, Product Marketing
    Pegasystems

Regardless of where your customer journey may take you, it's always reassuring to know that you have a guide in case you lose your way. In Customer Service, troubleshooters are the perfect companion to solving problems quickly and efficiently - with personalized diagnostic actions and suggested knowledge content to help you be on your way. Come see how Pega's new troubleshooters can be your personal guide to the customer service galaxy...