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Replays PegaWorld 2018

Axé sur différents secteurs, une vaste gamme de produits et un large éventail de sujets d’actualité, PegaWorld 2018 s’adresse à tous. Jetez un œil ci-dessous aux replays de l’édition de cette année.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Keynote

Leading transformation and preparing for the future requires two things: the right tools and the right people. When Julia Davis joined Aflac nearly...

Customer Case Study

This session will highlight how UNUM, a Fortune 500 company, and the top disability insurer in the US and UK, has refocused on the customer journey to...

Customer Case Study

ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system. Our objective is to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank needed to drive digital...

Customer Case Study

Vodafone Global has a mission to drive revenue, increase loyalty, relevance and deliver its brand promise by enabling its businesses in diverse...

Customer Case Study

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to-end life-cycle of transactional work, moving towards a stateless...

Customer Case Study

Discover how Etisalat has driven a 15% increase in revenue by implementing an omni-channel marketing solution that brings together innovative digital,...

Customer How To

Join us as the second largest specialty pharmacy shares their transformation journey to reduce the turn around time for prescription processing using...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Spark Talk

Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’s vision of key...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In any industry, marketing is a challenge – consumers have been over-targeted, super-saturated, and bludgeoned by advertisements – so even the most...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...
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