Profil de client
"Pega is the best company when it comes to complex, connected care and case management."
Pega and Philips are humanizing managed care services by leveraging connected devices and wearables to personalize patient care and improve health outcomes, all while helping to lower insurance premiums. No longer is health data trapped in paper charts and confined to hospital filing systems. Instead, compelling healthcare devices are enabling patients to receive more care in the settings they prefer and with the full promise of connected mobility.
Empowering Connected Health
Learn how Philips is innovating by connecting healthcare devices, enabling patients and care teams to collaborate with mobile and remote patient-centric support and services.
Royal Philips of the Netherlands is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.
Industry: Life Sciences
Product Area: Customer Service
Challenge: Operational Excellence