• Operational Excellence, Workforce Optimization | Operations

    CISCO augmente de 70 % sa vitesse de résolution des problèmes (en anglais).

    Enterprise work management with Pega Rules Engine has enabled Cisco to grow in new markets by accounting for local laws and consumer preferences.

  • Operational Excellence, Workforce Optimization | Operations

    CISCO augmente de 70 % sa vitesse de résolution des problèmes (en anglais).

    Enterprise work management with Pega Rules Engine has enabled Cisco to grow in new markets by accounting for local laws and consumer preferences.

  • Customer Service, Operational Excellence | Customer Service

    Un service client d’exception pour Cisco grâce à Pega

    By Partnering with Pega, Cisco has digitized their customer service function to provide real-time “sense and respond” across their global service chain.

  • Customer Service, Operational Excellence | Customer Service

    Un service client d’exception pour Cisco grâce à Pega

    By Partnering with Pega, Cisco has digitized their customer service function to provide real-time “sense and respond” across their global service chain.

  • Customer Service, Workforce Optimization | Operations

    Safelite élimine le papier pour ses techniciens sur le terrain

    Safelite Auto Glass a tiré parti de la solution Pega Mobility pour créer un logiciel dédié aux interventions en clientèle qui a éliminé les processus papier, permis la mise en place d’un service client digital et amélioré l’efficacité.

  • Customer Service, Workforce Optimization | Operations

    Safelite élimine le papier pour ses techniciens sur le terrain

    Safelite Auto Glass a tiré parti de la solution Pega Mobility pour créer un logiciel dédié aux interventions en clientèle qui a éliminé les processus papier, permis la mise en place d’un service client digital et amélioré l’efficacité.

  • Customer Service, Operational Excellence | Platform

    Optimisation des interventions en clientèle pour Xerox grâce à Pega Mobility

    With the Pega Field Service Application, Xerox keeps field service engineers connected by providing better visibility into service operations thereby enabling them to deliver a superior customer experience.

  • Customer Service, Operational Excellence | Platform

    Optimisation des interventions en clientèle pour Xerox grâce à Pega Mobility

    With the Pega Field Service Application, Xerox keeps field service engineers connected by providing better visibility into service operations thereby enabling them to deliver a superior customer experience.

  • Operational Excellence | Platform

    Pega AMP helped Coca-Cola orchestrate a strategic enterprise approach to mobility and enabled the company’s merchandisers and managers to run a real-time, event-driven business.

  • Operational Excellence | Platform

    Pega AMP helped Coca-Cola orchestrate a strategic enterprise approach to mobility and enabled the company’s merchandisers and managers to run a real-time, event-driven business.