• Customer Service, Operational Excellence | Customer Service

    C3i Solutions: Focusing on the Patient Journey

    Working with Pega, C3i implemented a comprehensive patient and healthcare provider solution, with an emphasis on product safety, medical information, patient support, and adherence. Named CaseTrack360, the system enables access to any service through the same platform, from medical information to adverse event reporting.

  • Operational Excellence | Operations

    Pfizer: Managing Drug Safety Across Global Partnerships

    Pfizer leveraged Pega’s industry-leading business process management and dynamic case management capabilities, along with Pega’s Pharmacovigilance application to deliver its Pharmacovigilance Exchange (PVX) solution in less than four months.

  • Customer Service, Operational Excellence | Customer Service

    Une sécurité absolue pour Telerx grâce au déploiement d’une nouvelle plate-forme

    Découvrez comment Telerx a su tirer parti des solutions de Pega pour optimiser sa plate-forme de service client et accroître son efficacité tout en restant conforme aux réglementations fédérales

  • Platform

    TransCelerate BioPharma, Inc: A Secure Automated Drug Comparator Network

    TransCelerate chose Pega for its ability to manage tight deadlines and for its Pega BPM and case management, where each transaction is a case.

  • Operational Excellence | Operations

    Bristol-Myers Squibb

    Bristol-Myers Squibb is a global BioPharma company firmly focused on its mission to discover, develop, and deliver innovative medicines to patients with serious diseases.

  • Platform

    GE Healthcare

    GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care.

  • Operational Excellence, Operational Excellence | Customer Service

    Philips

    Royal Philips of the Netherlands est une entreprise technologique leader dans le domaine de la santé dont la mission principale est d’améliorer la santé des personnes au travers de solutions et services autour du continuum de santé : mode de vie sain, prévention, diagnostic, traitement et soins à domicile.