Presse

Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.

| Digital Health Age

Why healthcare relies on intelligent resource use and the right tech

| Tech Target

Consider these 12 RPA software vendors for deploymentunum

| Technology Decisions

NZ plans one-stop digital service for businesses

| Digital Health Age

Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology

| Enterprise Times

Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld

| Small Business Trends

Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| CustomerThink

At PegaWorld, Shep Hyken discussed five ways to eliminate friction in customer experiences

| Verdict

At PegaWorld, Pega’s Dr. Rob Walker brings heart to artificial intelligence

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Minter Dial

At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust

| itnews

Pega client Optus shares insights from building a universal workflow at PegaWorld

| IT Leaders

A PegaWorld roundup including DPA’s place in a digital transformation strategy

| Destination CRM

Pega’s Don Schuerman explains how combining RPA and BPM for true transformation creates better customer experiences

| Forbes

Pega’s Jeff Nicholson discusses where friction exists in customer and employee experiences

| Insurance Innovation Reporter

Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega

| Enterprise Times

Pega's Kerim Akgonul discusses the Low Code Factory announced at PegaWorld 2019.

| iTWire

At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.

| iTWire

At PegaWorld, Pega’s Dr. Rob Walker shares recent AI survey findings and explains the ability to change corporate culture through empathetic AI.

| DMN News

Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.

| CustomerFirst

Pega expands messaging capabilities at PegaWorld 2019.

| Customer Talk

Pega responds to changes in customer service at PegaWorld 2019.

| Klantcontact

Is it time for an AI disclaimer in customer service?

| Klantcontact

Pega study: customers still not convinced of the benefits of artificial intelligence.