Presse

Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.

| Adrian Swinscoe

Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega

| Forbes

Customer Service Negligence: It's Time for Change!

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| Trend Report

Pega’s Carsten Rust explains the concept of design thinking

| CUSTOMER Magazine

Pega awarded CRM Excellence Award for improvements made to client businesses

| ITBusinessEdge

Pega named as the best solution for overall digital business transformation

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| itnews

Pega client Optus shares insights from building a universal workflow at PegaWorld

| DMN News

Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.

| iTWire

At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.

| iTWire

Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.

| Which-50

At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.

| Destination CRM

Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.

| siliconANGLE

Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.

| TechTarget Search CIO

Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news.

| MarTechSeries

Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.

| Wikibon

Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.

| Jim Sinur: Digital Topics for All

At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.

| Enterprise Times

At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.

| Dev Ops Online

Pega launches new Enterprise Low-code Factory with guardrails and the citizen developer in mind.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Tech Target

Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news.

| Enterprise Times

Pega’s Kerim Akgonul explains new messaging capabilities for Pega Customer Service, as well as where the customer service industry is headed.

| TechTarget

Pega's recent acquisition of In The Chat to improve customer service capabilities.

| Claims Magazine

Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.

| CNBC

Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it."