Presse

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Pega is #1 in software for customer engagement and digital process automation.

| TechTarget

Pega Cloud is Pegasystems' preferred platform

Robotic Automation report card

| Blake Morgan The Modern Customer

Designing Empathy into Customer Experience

Operations white paper card

| Loyalty360

Pegasystems Executive Discusses Leadership in RTIM

| TechTarget

Alan Trefler explains Pega’s move to the cloud and its position as a "digital experience" company.

| Boston Business Journal

Alan Trefler discusses Pega’s growth, his affinity for chess, and the Trefler Foundation.

| MarTechSeries

Pega named a Visionary in in the Gartner Magic Quadrant for Multichannel Marketing Hubs for solving complex problems.

| Forbes

John Everhard considers a new solution for the digital skills gap – reformed criminals.

| Forbes

John Everhard discusses possible solutions for ensuring students in STEM careers are graduating with relevant degrees and excitement.

| Manage It

Pega’s Carsten Rust explains five benefits of using AI-based procedures in Customer Service.

| Blake Morgan The Modern Customer

Rob Walker discusses what empathy is, how to use AI to accomplish it, and the ethics involved.

| Forbes

Pega named one of America's Best Midsize Employers by Forbes.

| Forbes

John Everhard outlines possible ramifications and questions that arise when working with robots.

| C-Suite Network

Jeff Nicholson breaks down the state of self service and why friction in the process is failing customers.

| Klantcontact

Klantcontact discusses client success stories from CES Amsterdam, focusing on next-best action and hyper-personalization.

| This Week in Machine Learning & AI

Rob Walker explains the role of empathy in consumer-facing human-AI interactions.

| Forbes

Pega’s Georges Anidjar discusses the main points of a customer-centric model.

| Forbes

John Everhard discusses the need for schools to teach soft skills as the scope of learning is narrowed.

| Forbes

John Everhard notes that focus should be on the new opportunities that emerge with workplace automation.

| Forbes

John Everhard discusses the need to keep students engaged with computer education.

| IBS Intelligence

John Everhard comments on the inescapable future of AI in the workplace.

| CNBC

Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it."

| Computer Weekly

How Pega is helping UK charity StepChange in its fight for a society free from debt.

| iBestuur

Jan Boissevain discusses the advantages of automation and digital transformation in public service roles.

| Relation Client Mag

Georges Anidjar explains the need for one-to-one relationships between companies and consumers due to changing customer expectations.

| Forbes

Alan Trefler reveals the four qualities of ‘digital heroes’ and how they engage with digital transformation.

| Forbes

John Everhard explains RPA and how robotics have moved into the office space.

| Le Monde Informatique

Pega announces the acquisition of the Vizard self-service BI tool from Infruid Labs.

| CEOToday

Ken Stillwell discusses growth in the software sector, what it means to be a unicorn and a ‘ship of the desert.'