Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.

| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| iTWire
Pega central to CBA customer conversations
Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service

| IT News
NAB sets software bots loose on its email avalanche
National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.

| Repairer Driven News
Pega: Independent repairers part of ‘moments that matter’ for OEM brand
Steven Silver provides insight into customer engagement moments that matter in the auto industry.

| Repairer Driven News
Pegasystems: Majority of drivers lack extended warranty, but that’s reversed for younger owners
New Pega survey finds young buyers want a quicker buying process and to protect their purchase.
| BAI Banking Strategies
Turning on omnichannel: Why banks need to think beyond silos
Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.

| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.

| Finextra
Banks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech
Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.

| Which-50
We only use AI in Customer Service when it’s helpful, says CommBank Exec
Commonwealth Bank of Australia shares its Pega success story at PegaWorld.

| Computable
PegaWorld: Pega Infinity launched!
Alan Trefler presents Pega Infinity at PegaWorld 2018.

| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.

| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.

| DMN
Pega: From CRM to Infinity
Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.

| PYMNTS
Corporates headed for GDPR wakeup call
Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.

| FedHealthIT
Top technology products driving federal health today: Pegasystems
Doug Averill discusses how Pega is improving customer centricity at the VA and CMS.

| ABA Bank Marketing
Customer-centric sales in Banking
Pega's Ron Wellman explains the importance of customer-centric sales in commercial banking.

| CBR Government
Customer Service in the public sector: what are the next steps?
Pega's Peter Ford explains how the public sector can offer excellent customer service.

| The Financial Brand
Banking desperately needs a relationship-based selling strategy
A Pega survey reveals why it's imperative that banks implement relationship-based selling.

| CIO
A look back at last year's CIO50: #1 Mark Gay, ME
ME Bank CIO Mark Gay discusses digital transformation and implementing Pega Platform.

| Customer Talk
General Motors, van autofabrikant naar mobiliteitspartner
General Motors - from manufacturer to mobility partner.

| Finextra
Pega automates KYC and client onboarding
Pega CLM and Pega KYC now enable banks to leverage robotic automation to speed onboarding.

| Wall Street Journal
Scotiabank invests in software development
How Pega client Scotiabank is transforming their organization with new software investments.

| IBS Intelligence