Presse Informations Communiqués de presse Presse Presse Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain. 2 Oct 2019 | ForbesPegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire Read more 23 Sep 2019 | CEO MagazineWhat open banking really means for business leaders Read more 19 Sep 2019 | BAI Banking StrategiesCustomer experience meets your excellence: How to edge out the competition Read more Partager cette page Facebook Twitter LinkedIn Email Copy share link Copied! 2019 Internet des objets Analytique CRM (Clear filters) Search Submit Date 2019 2018 2017 2016 Industrie Assurance Inter-secteur Santé et sciences de la vie Services financiers Sujet Intelligence artificielle Transformation numérique Expérience client Développement d'applications PegaWorld Service client Automatisation robotique Méthode Agile Gestion décisionnelle CRM Case management Plateforme Pega Analytique Excellence opérationnelle BPM Cloud Automatisation marketing Automatisation des ventes Internet des objets 11 Sep 2019 | Marketing MagazineThe forest through the trees – how to find your future-proof CRM Pega’s Michael Evans highlights five core infrastructure capabilities businesses should look for in long-term CRM strategies as they try to future-proof their technology 20 Jun 2019 | Adrian SwinscoeThe good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega Pega's Tom Libretto discusses recent Pega research findings on customer service 20 Jun 2019 | CUSTOMER MagazineCUSTOMER Magazine Announces Winners of the 2019 CRM Excellence Award Pega awarded CRM Excellence Award for improvements made to client businesses 20 Jun 2019 | CRNGartner’s Magic Quadrant For CRM: The Top 14 Vendors In 2019 Pega included in industry list of top 14 CRM vendors 19 Jun 2019 | ITBusinessEdgePega CRM vs Salesforce: 2019 Comparison Pega named as the best solution for overall digital business transformation 11 Jun 2019 | CustomerThinkThe Final 4: MarTech Platforms and Ecosystems Pega’s Vince Jeffs shares the four martech platforms needed for optimal customer engagement 5 Jun 2019 | DMN NewsPega: One Microjourney at a Time Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld. 4 Jun 2019 | iTWirePega boosts Customer Service messaging Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology. 20 May 2019 | ComputablePegasystems neemt In The Chat over Pega integrates In The Chat’s messaging capabilities into their customer engagement solutions 10 May 2019 | Claims MagazineCustomer engagement: Breaking with convention Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform. 25 Apr 2019 | Manage ItVorteile durch KI-gestützte Verfahren im Customer Service Pega’s Carsten Rust explains five benefits of using AI-based procedures in Customer Service. 24 Apr 2019 | BAI Banking StrategiesThe end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. 25 Mar 2019 | CNBCJim Cramer chats with Pegasystems CEO Alan Trefler about the company's growth Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it." 12 Mar 2019 | IT DailyMUST-HAVES EINES ZUKUNFTSFÄHIGEN CRM-SYSTEMS Top five characteristics of a future-proof CRM system. 12 Feb 2019 | Healthcare IT NewsPatients want engagement with digital options, personal touch Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey. 4 Feb 2019 | Destination CRMPegasystems Upgrades Healthcare Suite Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences. 16 Jan 2019 | World Economic Forum4 essential qualities for digital leaders Alan Trefler outlines key traits that all true digital super heroes must possess.