Presse Informations Communiqués de presse Presse Presse Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain. 26 Jul 2019 | Tech TargetConsider these 12 RPA software vendors for deploymentunum Read more 17 Jul 2019 | Technology DecisionsNZ plans one-stop digital service for businesses Read more 17 Jul 2019 | CMS WireCustomer Service Friction: A Double-Edged Sword Read more Partager cette page Facebook Twitter LinkedIn Email Copy share link Copied! 2019 Services financiers Industrie (Clear filters) Search Submit Date 2019 2018 2017 2016 Industry Assurance Commerce Énergie et services publics Industrie Multi-secteur Opérateurs de télécommunication Santé Secteur public Services financiers Topic Expérience client Intelligence artificielle Transformation numérique Développement d'applications PegaWorld Service client Gestion décisionnelle Automatisation robotique Case management Analytique Méthode Agile Plateforme Pega 10 Jul 2019 | ET CIOSoftware robots are taking over many manual processes Pega's Suman Reddy shares how Radial reduced the time common customer service processes require from minutes to seconds with Pega RPA 9 Jul 2019 | CustomerThinkDeutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets Pega clients discuss the driving force behind their digital transformations and key factors for success 9 Jul 2019 | Times of IndiaSoftware robots are taking over many manual processes Pega's Summan Reddy discusses Pega client Radial's success with Pega RPA solutions 17 Jun 2019 | Which-50The AI Behind CommBank’s New Digital Push Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation 14 Jun 2019 | iTWirePega central to CBA customer conversations Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations 13 Jun 2019 | iTWireHSBC revamps marketing efforts with Pega At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers 12 Jun 2019 | itnewsNAB marches bots into mortgages, cheques National Australia Bank shares how Pega bots are improving workflows and customer service 5 Jun 2019 | iTWirePegasystems adds AI options to Customer decision hub At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities. 3 May 2019 | Automobil IndustrieDigitalisierung in der Autoindustrie: Daten nutzen Pega's Thomas Richter explains how the auto industry needs to digitize and use the customer data they have. 3 May 2019 | Automobil IndustrieDigitalisierung in der Autoindustrie: Daten nutzen Pega’s Thomas Richter discusses the automotive industry’s move toward being a ‘mobility provider’ 24 Apr 2019 | BAI Banking StrategiesThe end of code, the beginning of bank future proofing Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses. 29 Mar 2019 | ZDNetAI improves CommBank's customer engagement up to 400 percent Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences. 21 Mar 2019 | IT NewsNAB sets software bots loose on its email avalanche National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience. 7 Jan 2019 | The Financial BrandTop 10 Retail Banking Trends and Predictions For 2019 Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI. 2 Jan 2019 | Repairer Driven NewsPega: Independent repairers part of ‘moments that matter’ for OEM brand Steven Silver provides insight into customer engagement moments that matter in the auto industry. 1 Jan 2019 | Repairer Driven NewsPegasystems: Majority of drivers lack extended warranty, but that’s reversed for younger owners New Pega survey finds young buyers want a quicker buying process and to protect their purchase.