Presse

Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.

| Diginomica

Pegasystems is practicing inclusion and diversity, not diversity and inclusion

| Information Age

A guide to artificial intelligence in enterprise: Is it right for your business?

| Forbes

Democratizing Software For The Greater Good

| Loyalty360

Pega’s Jeff Nicholson discusses how AI and machines shape the way humans make connections and how AI-enabled machines help businesses create empathetic customer interactions

| Marconomy

Pega’s Kay Knoche examines AI’s image problem from the perspective of the customer, and notes that often AI comes to stand for ‘antisocial intelligence’

| itnews

Pega client National Australia Bank explains how they are improving operational excellence with Pega

| Information Week

Pega was included in a round up of “10 RPA Vendors to Watch” by InformationWeek

| Computable

Pega’s Peter Woods discusses financial sector pain points and suggests how to overcome these challenges with real-time omnichannel support for customer journeys

| Customer Business Review

Pega’s Francis Carden comments on the effectiveness of RPA and its viability as a long-term solution

| The Banking & Finance Post

Pega’s Suman Eadunuri shares how Pega is helping banks with digital transformation through case management and personalized marketing to drive growth and improve customer satisfaction

| Journal du Net

Pega’s Sylvain Harault discusses customer service as a main reason people switch banks and how banks can overcome this challenge

| TechTarget

Pega’s approach to digital process automation explained alongside robotic process automation

| Tech Target

Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks

| Tech Target

Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| ITProPortal

Pega’s Kevin Billings shares the potential benefits of 5G and suggests that taking a DPA approach could reduce time to market

| MarTechSeries

Pega named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation Software

| Mybusiness

Pega’s Michael Evans comments on recent Pega survey findings and warns that companies either need to prioritize their customer service or risk being left behind

| Technology Decisions

Pega's recent global survey finds consumers are still skeptical of AI, so companies need to overcome negative perceptions of AI and focus on improving their customer service

| CMS Wire

Pega’s Jeff Nicholson describes how poor service impacts both businesses and consumers, and suggests how friction can be avoided

| ET CIO

Pega's Suman Reddy shares how Radial reduced the time common customer service processes require from minutes to seconds with Pega RPA

| Times of India

Pega's Summan Reddy discusses Pega client Radial's success with Pega RPA solutions

| Forbes

Pega’s Georges Anidjar comments on recent Pega research findings that say most consumers are not happy with customer service

| CustomerThink

At PegaWorld, Shep Hyken discussed five ways to eliminate friction in customer experiences

| ITBusinessEdge

Pega named as the best solution for overall digital business transformation

| Der Bank Blog

Recent Pega study finds German consumers are frustrated with customer service while businesses disagree

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service