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Senior Principal DevOps Engineer

Job Category: Product Engineering
Location: Poland - Krakow
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Meet Our Team:

Decisioning & AI organization consists of 10+ teams building capabilities for Pega Customer Decision Hub - the world’s best Real Time Interaction Management software in the 1:1 Customer Engagement space. Our product delivers thousands of personalized recommendations per second for world’s largest financial and telco clients.

Picture Yourself at Pega:

As a Software Engineer specializing in developer productivity, you will collaborate with engineering teams to understand their current struggles and drive change to create a more efficient and streamlined development process. Your responsibilities will center around local development, CI pipelines and test automation, shared infrastructure maintenance, Pega Cloud provisioning and governance, as well as measuring and tracking developer productivity.

What You'll Do at Pega:

  • Actively engage with engineering teams to understand their challenges and gather requirements for productivity enhancements.
  • Develop and manage a backlog of improvement ideas, collaborating with leadership to set priorities.
  • Work closely with Software Development Excellence Alliance (SDEA) to establish a shared understanding of needs and agree on areas and strategies to standardize development environments and processes.
  • Maintain and update Pega Infinity and Customer Decision Hub (CDH) Docker images for use in shared VM development environments.
  • Provide and document straightforward methods for provisioning CDH cloud systems for testing.
  • Ensure the maintenance of shared VM infrastructure, keeping systems secure and up to date.
  • Research and propose metrics for tracking developer’s productivity.


Who You Are:

  • An experienced Software Engineer that has worked in a Product company.
  • Passionate, lifelong learner with a positive, can-do attitude and a relentless aspiration for improvement. 
  • Excellent collaborator and communicator. 


What You've Accomplished:

  • Bachelor’s or Master’s degree in Computer Science or similar field.
  • Solid experience working in a product development company.
  • Strong understanding of Software Development Life Cycle (SDLC).
  • Good command of scripting languages e.g. Bash.
  • Practical knowledge of Git.
  • Practical knowledge of Jenkins or other CI/CD systems.
  • Experience with Gradle and/or Maven.
  • Strong experience with Docker and containerization technologies for creating reproducible development environments.
  • Practical knowledge of Linux operating system.

Pega Offers You:

  • A highly collaborative environment for the designing and development of new ideas and features.
  • A culture where employees engage deeply, own outcomes and lead from the front.
  • Continuous learning and career opportunities – internal and external training opportunities, area for own initiatives, Rotation Program.
  • An inclusive, agile, and flexible work environment (you can use our DYI lab, volunteer, or do other great things with us).
  • Permanent agreement and benefits package (bonus incentive, employee equity in the company, Medical and Group Insurance, Multisport, English & Polish lessons, Employee Assistance Program, and that’s not all).
  • Flexible work mode: hybrid (min. 1 day per week from the office). Our modern office is located in Krakow (Bonarka4Business Center). We hope you will enjoy Pega relax/game rooms and social/sport initiatives soon!


Job ID: 20738

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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