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Senior Software Engineer, Next Best Action

Job Category: Product Engineering
Location: India - Telangana - Hyderabad
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Meet Our Team:

As a member of one of the most innovative and fastest growing groups at Pega, you will work closely with talented engineers and product owners across the globe to build a highly scalable Software as a Service (SaaS) offering. Customer Decision Hub (CDH) team is responsible for designing and implementing features on top of Pega Platform, which provides an “always on” brain for your business, integrating customer intelligence across all your channels and optimizing each individual interaction with your brand. We ensure each touch is relevant for them and generates value for you. CDH provides Next-Best-Action recommendations in real-time, using the customer’s current context. Those recommendations are always relevant, timely, and consistent - regardless of whether the interaction happens on inbound, outbound, owned, or paid channels. This team mostly works on inbound channel related features, as a team high emphasis is given to architecture and designs while also enhancing application maturity.

Picture Yourself at Pega:

  • Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world.
  • In this role, you’ll help us in design, writing the code and unit test cases for the features team build.
  • Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems.

What You'll Do at Pega:

  • Participate in doing the features development in Customer Decision Hub Product
  • Assist the team in delivering high quality product by using your analytical skills and technical skills.
  • Actively participate in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our development processes.
  • Actively contribute to innovations or POCs team does for upcoming features.

Who You Are:

A result oriented individual, focused on delivering results not just activities, with the ability to identify, analyze, and solve problems. He/she is and able to make sound decisions acts as a role model for the team. Proficiency in designing and building quality product. Partner with internal clients, like Product Managers, to align business goals with implementation.

What You've Accomplished:

  • 4-6 years of experience in analysis, design, development, and application deployment of large-scale Java centric enterprise application systems.
  • Experience in J2EE (JSP, Servlets, Oracle and/or DB2 and MS/SQL).
  • Strong experience Javascript, CSS, HTML experience is highly desired. Having knowledge on one of the UI frameworks ReactJS or Angular would be helpful to work on progressive assignments.
  • Proficient with technology-based tools per say version control systems like Git and other processes.
  • Experience in designing and developing quality product software.
  • Experience in unit testing and acceptance testing of the feature developed.
  • Participate in design discussions of the product enhancements.
  • Agile/Scrum development methodology knowledge/experience.

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products.
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

    #Li-CK
Job ID: 20565

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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