Sibos 2019: Financial Services Meetups
Tuesday 24th September | London ExCel, South Gallery Rooms 9+10
Presentation
How Loan Origination can be a Competitive Differentiator
9–10AM
Are clients and prospects dropping out of your loan application process because of poor experiences? Are cumbersome internal procedures stopping you from taking advantage of increasing volumes of loan requests? This can represent millions of dollars in lost business and cost saving opportunities. There’s a better way. Get insights about recent research and technology developments from Pega and Virtusa that can help you transform your lending business and build for the future.
Featured Speakers:
- Steve Morgan, Senior Director, Financial Services Europe, Pega
- Charles Regnier, Vice President, Head of Business Consulting - APAC, Virtusa
Panel
Payments Modernization and gCase: What you Need to Know
10:30-11:30AM
There are many exciting developments taking place in commercial payments, and there’s an immense opportunity to drive efficiencies, optimize revenue streams, and enhance customer experiences. From digital automation to real-time-payments and gCase, this panel discussion provides a unique opportunity to hear from top-tier financial institutions and advisory firms on how to navigate growing client expectations in the competitive landscape of commercial payment processing.
Moderator:
- Christine Parker, Vice President, Financial Services Industry Market Lead, Pega
Featured Speakers:
- Hamish Thomas, Partner, Financial Services Advisory, EY
- Manish Kohli, Global Head of Payments and Receivables, Citi
- Michael Knorr, Global Head of Payments, Wells Fargo
Panel
Modern Day Remediation
12-1PM
Two wrongs don’t make a right. How to use AI and digital process automation to create a good customer redress experience. Focusing on some common remediation issues across SME Derivatives, FX, PPI hear how the next generation of remediation solutions has helped using AI, OCR, APIs, and Digital process automation. Understand the right balance between cure and prevention when faced with decisions on remediation and where else this can be applied.
Moderator:
- David Williams, Partner, EY Banking & Capital Markets
Featured Speakers:
- Adrian Joseph OBE, EY FS Artificial Intelligence leader
- Mike Moore, EY FS Remediation
- Adrien Sherry, Pega FS Solutions Consulting
Presentation
Stop Thinking in Post-It Notes: Designing for Real Business Innovation
1:30-2:30PM
No doubt about it, Design Thinking is all the rage. Arguably, it’s become the most attractive way for organizations, large and small, to tackle complex business problems in an ever-changing world. But is your organization really set up for ongoing innovation? Can you really get the business outcomes you’re looking for by focusing on experience first? Come and discover how the fast and fun approach to innovation can actually be a practical recipe for change – both inside and outside of your organization.
Featured Speaker:
- Baruch Sachs, Vice President, Client Innovation, Pega
Presentation
Driving Business Value with a Successful Cloud Migration
3-4PM
It’s no longer a question of if you should migrate, but rather a matter of how and at what speed you can yield the most value. Transforming your assets through a Cloud migration can enable you to unlock unrealized benefits and move to the next generation of digital process automation. Pega and Virtusa will show you how to be successful using the right approach, tailored to your context, while leveraging the latest technologies to create compelling new business capabilities, reduce cost of ownership, and enable velocity and agility.