PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 9 result(s) for Manufacturing & High Technology. (Clear filters)
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Customer Case Study

How GE Healthcare is Revolutionizing Order Management

Monday, June 3, 2019 • Chairman's Ballroom 357 Mon

GE Healthcare and Pega built the foundation for our digital transformation 5 years ago when we created an order submission solution for our Commercial Sales organization. It's now time we build &...

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Customer Case Study

Supporting the Intelligent Customer and Dealer Journey Through Next Best Action

Monday, June 3, 2019 • Chairman's Ballroom 359 Mon

To support their commitment to be the world’s most trusted mobility company, Ford Motor Company has structured their business and IT teams into logical squads to bring together the power of Pega...

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Customer Case Study

Fixed Right First Time: Nissan’s first steps in automating diagnostic next-best-actions

Tuesday, June 4, 2019 • Chairman's Ballroom 359 Tues

Today’s vehicles are rolling high performance computer networks on wheels. Like medical doctors, the dealership technicians tasked with keeping cars humming smoothly are bombarded with customer’s symptoms, changing vehicle technology, complex diagnostic...

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Customer Case Study

How Toyota Drives Quality Automation with Pega

Tuesday, June 4, 2019 • Premier Ballroom 317 Tues

Toyota's Quality Division chose the Pega platform to build their Quality Information Management System. Over the course of 4 years they have built over a dozen applications used in their plants across...

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Customer Case Study

Cisco Customer Service - from dynamic customer engagement to digital delivery through Pega Customer Service

Monday, June 3, 2019 • Chairman's Ballroom 370 Mon

CIsco has been on a digital transformation journey which has simplified and automated our processes, uplifted our people roles to engage customers on outcomes instead of work on cases. The migration to...

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Customer Case Study

Google's Site Reliability improves using Pega for Cloud Choice

Tuesday, June 4, 2019 • Chairman's Ballroom 368 Tues

Site Reliability Engineering (SRE) for network operation is the team at Google that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google's services—both...

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Customer Case Study

Siemens and Pega on the way to global end-to-end digitization

DATE TBD

Digitization poses great challenges for everyone. Siemens is one of the world's largest industrial manufacturers and a leading international technology company. Digitization is at the top of the strategic agenda, as part...

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Spark Talk

Low-code Innovation in the Enterprise

Tuesday, June 4, 2019 • Chairman's Ballroom 368 Tues

Low-code is establishing itself as a key enabler for digital transformation and differentiator for organizations. However, bringing IT and business together to quickly build and deploy real enterprise apps can be much...