Director of Information TechnologyVerizon
Executive Director of CRM Marketing & Data AnalyticsVerizon
Verizon has an ambitious vision: each time they touch a customer, that interaction must be intelligent, relevant, and fully informed – leveraging real-time context and advanced analytics to provide a compelling experience. Through every interaction adding value for both the individual, and the organization. In this session, Verizon Consumer and Global Technology Solutions team will show how they’re converting that vision into reality through transforming their Strategy, Workforce and Technology to drive profitable growth and customer centricity.