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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Pega-Led

Unveiling the True Potential of GenAI in Pega Customer Service: Unleashing Next-level Customer Service

Date and Location

June 9, 2024, 12:00AM - 12:00AM EDT

Speaker(s)

  • James Dodkins
    Director of Product Marketing
    Pega

In today's rapidly evolving technological landscape, generative AI has emerged as a buzzword that captures the attention of businesses and individuals alike. With its promise of automation, innovation, and enhanced efficiency, it is crucial to discern between the hype surrounding generative AI and its truly valuable applications. Join this session to learn how you can turbocharge your customer interactions.



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