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PegaWorld iNspire
June 11-13, 2023
Las Vegas

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Session: Customer How To

Strategy and lessons learned enabling a global Low Code Citizen Developer community at JPMC

Date and Location

June 13, 2023, 6:15PM - 7:00PM
Premier Ballroom 315


  • Usha Jose
    Executive Director
    JP Morgan Chase
  • Ryan Miller
    Vice President, Low Code Customer Success
    JP Morgan Chase
  • Dan Johnson
    Vice President, RM&C Intelligent Automation CoE
    JP Morgan Chase

Low code is not just a technology, it’s a movement powered by 1000’s of citizen developers. To truly transform the bank, adopt and scale low code, JPMC needed to create an enablement and development Center of Excellence. 

 In this session the low code leadership team will give examples of how they have generated and managed firmwide demand for low code technology.  Topics will include strategy, Engineering support, Customer Success function, Community of Practice and a Listening Strategy.