Session: Customer Case Study
Siemens GBS End-to-end Process Digitalization Powered by Case Management
Date and Location
Daniel PeixotoHead of Digital Order ManagementSiemens
Siemens Global Business Services Opportunity-to-Cash started its journey with Pega to implement one use case to run in three locations.
During this session, you will see how this became a part of Siemens’ end-to-end digitalization strategy, a tool that today serves multiple uses cases in 40+ countries – handling more than a million cases per year and helping thousands of users run their day-to-day work more effectively and efficiently within a short period of time.
Join this session to get insight into the value drivers, what went well, and what was adjusted over the period of time.