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PegaWorld iNspire
June 11-13, 2023
Las Vegas

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Session: Customer Case Study

Siemens GBS End-to-end Process Digitalization Powered by Case Management

Date and Location

June 13, 2023, 3:45PM - 4:30PM
Premier Ballroom 317


  • Daniel Peixoto
    Head of Digital Order Management

Siemens Global Business Services Opportunity-to-Cash started its journey with Pega to implement one use case to run in three locations. 

During this session, you will see how this became a part of Siemens’ end-to-end digitalization strategy, a tool that today serves multiple uses cases in 40+ countries – handling more than a million cases per year and helping thousands of users run their day-to-day work more effectively and efficiently within a short period of time. 

Join this session to get insight into the value drivers, what went well, and what was adjusted over the period of time.