President & CEO at Square BPMScotiabank
As Scotiabank grows into a mature PEGA partner we have >50 PEGA and hundreds of non-PEGA applications where work is being done by our 1000+ branches. This also means hundreds of places to find work to be completed! Leveraging PEGA's FCM Framework we have successfully integrated PEGA applications to the Hub so our employees can see all their work in one place! No more signing on to multiple applications or getting mass notifications of work to be done. The Hub presents active items at the branch in order of due date and allows management to have complete oversight to the work at their branches!