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PegaWorld iNspire

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Session: iNsights & Solutions

QBE Frees 50,000 Hours Annually of Employees’ Time With Bots

Date and Location

June 12, 2023, 3:15PM - 4:00PM PDT
Chairman's Ballroom 355


  • Amit Dixit
    Senior Technology and Operations Leader
  • Jeannie Meighan
    Head of Robotics

QBE has used a combination of robotic automation, intelligent automation, and Pega Cloud® to achieve an excess of 50,000 hours of efficiency benefits per year and reduce claims processing by 26 days while processing up to 30,000 claims per week. See how the adoption of robotic and platform automation has enabled a closer focus on customer experience for QBE, allowing for more client value and improving employee satisfaction.

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