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PegaWorld iNspire
June 11-13, 2023
Las Vegas

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Session: iNsights & Solutions

Panel-The Value of Patient Navigation at HCA

Date and Location

June 12, 2023, 3:45PM - 4:30PM
Chairman's Ballroom 361

Speaker(s)

  • Barbara Coughlin
    Vice President, Care Management Operations
    HCA
  • Sonya Sharkey
    Director, Care Navigation Operations
    HCA
  • Meredith Schiefer
    Director, Care Navigation Operations
    HCA
  • Jesse Jawanda
    Senior Director Care Management ITG
    HCA

HCA Healthcare is committed to being the provider of choice for patients and physicians by leveraging the scale and capabilities of the system in the local markets. Why Care Navigation?  Operational Excellence – optimizing navigator efficiency while improving quality of service and navigator experience. Maximizing reusability reduces operational costs, increases standardization, improves quality, and accelerates time to market and growth. Better care coordination – improving patient outcomes and experiences.