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PegaWorld iNspire

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Session: Spark Talk

Panel-The Inside Scoop – Product Vision & Roadmap Hot Seat for Customer Service, Customer Engagement, and Robotics

Date and Location

June 13, 2023, 3:15PM - 4:00PM PDT
Premier Ballroom 316


  • Ben Baril
    Director, Office of the CTO
  • Bill Baggott
    Vice President, Product, Robotics and Sales Automation
  • Neal Beliveau
    Vice President, Product, Customer Service
  • Shoel Perelman
    VP Product, 1:1 Customer Engagement, Decisioning & AI

Join our panel of distinguished Product Leaders to gain insights into key considerations that inform Pega’s product vision. We’ll discuss topics including Pega’s industry leading Customer Service, Robotic Automation, Customer Engagement applications (including Pega Marketing, Pega Sales Automation, and Pega Customer Service). This is a unique opportunity to ask questions, provide feedback, and learn how Pega plans continue to deliver maximum value for clients. Come experience an enlightening conversation with our technology experts and better understand how Pega’s future can impact your future. 

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