Session: Customer Case Study
NTT: Improving Customer Experiences and Streamlining Operations with Pega Cloud
Date and Location
June 13, 2023, 6:15PM - 7:00PM
Chairman's Ballroom 363
Yukimasa MimuraManager - Digital Transformation Headquarters, Digital Innovation DepartmentNTT East
Yuki KanekoDigital Transformation Headquarters, Digital Innovation DepartmentNTT East
NTT Group is one of the world’s largest telecommunications companies, providing ICT services on a global scale. NTT is supporting its customers in the adoption of digital services and strongly developing its own digital transformation through smart operations without the human workforce. The organization is using the Pega Platform™ and Pega Cloud® as the core solutions to realize this. Join this session to learn more about NTT’s digital transformation initiatives and future plans of NTT East, a core company of NTT Group.