Session: Customer Case Study

Massive Disruption & Opportunity: Centene Reduced Provider Abrasion and Improved Employee Satisfaction & Member Outcomes

Date and Location



  • Amanda Clifton
    Product Owner, Digital Transfromation

In an industry facing massive disruption, relationships between parties are changing faster than ever. Yet, compliance requirements to ensure the safety of our healthcare delivery system remain a cornerstone of quality. Hear how Centene, a top ten health plan with offerings across the entire range of health insurance products, maximized the use PEGA digital process automation to minimize the staff time, energy, and effort associated with managing the complex business processes associated with enrolling providers while reducing turnaround time by over 50%.


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