IT Area LeadING
Financial Services Industry PrincipalPega
ING Wholesale Banking transforms client-facing journeys and operations into digital processes. The organization is reimagining the journeys and designing end-to-end processes to meet customer expectations – today and in the future. By utilizing Pega DX API, Pega Platform™ capabilities, and building reusable IT building blocks, ING can present clients with a streamlined and transparent process. Join this session to hear how ING has achieved an average of three months’ building time. Some examples of the journeys include financial markets, client servicing, annual client audit letter, onboarding, and account opening.