
Session: iNsights & Solutions
How to Improve CX Across the Entire Customer Lifecycle
Date and Location
June 12, 2023, 11:30AM - 12:15PM PDT
Chairman's Ballroom 369
Speaker(s)
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Rebecca MillerSenior Product Strategy ManagerPega
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Fortuné AlexanderSenior Director of Product MarketingPega
Improve customer experience through every stage of the customer lifecycle. Join this session to understand how Pega’s Sales Automation, Customer Service, and Real-time Decisioning solutions work together to automate and orchestrate the customer journey from awareness through consideration, purchase, use, and renewals.