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PegaWorld iNspire

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Session: iNsights & Solutions

How to Improve CX Across the Entire Customer Lifecycle

Date and Location

June 12, 2023, 11:30AM - 12:15PM PDT
Chairman's Ballroom 369


  • Rebecca Miller
    Senior Product Strategy Manager
  • Fortuné Alexander
    Senior Director of Product Marketing

Improve customer experience through every stage of the customer lifecycle. Join this session to understand how Pega’s Sales Automation, Customer Service, and Real-time Decisioning solutions work together to automate and orchestrate the customer journey from awareness through consideration, purchase, use, and renewals.

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