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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Training

End-to-end Workflow Visibility with Pega Process Fabric

Date and Location

June 9, 2024, 12:00AM - 12:00AM EDT

Speaker(s)

  • Shipra Gupta
    Sr. Manager, Shared User Services Engineering, Constellation Engine & Alt. UIs
    Pegasystems

End-to-end customer journeys nearly always cut across siloed processes. Without the right approach, this can impact employee efficiency (as they hop across a number of systems to get work done), decision-making (as data becomes siloed across systems), and the customer experience (as work slows down or becomes fragmented across applications).    

  

Pega Process Fabric introduces a thin layer of new capabilities and approaches to break down the walls between business applications – both Pega and non-Pega. 

 

Audience: All levels



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