
Session: iNsights & Solutions
Clean up in aisle 10: Dispute, exception, fraud, and sanction management in a disruptive payments world.
Date and Location
June 12, 2023, 2:00PM - 2:45PM PDT
Premier Ballroom 317
Speaker(s)
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D. Scott AndrickSr. Director, Consumer Banking Industry PrincipalPega
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Kelly WilsonSr. Director, Commercial Banking Industry PrincipalPega
As domestic and cross-border payment options for consumers, small businesses and corporates evolve and expand, how effective is your operation when there’s a problem? While straight-through-processing and real-time payments are the aspirations, they are not achievable in all instances. In this session we will review strategies for successfully managing payment exceptions and errors in a world where regulation is trailing technology and a great client experience is demanded.