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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Client-Led

Beyond the Obvious: How to Generate Value from Pega Customer Service

Date and Location

June 9, 2024, 12:00AM - 12:00AM EDT

Speaker(s)

  • Daniel Wenzel
    SVP Design Authorities
    Deutsche Telekom

Clients buy Pega Customer Service™ for its innovations, AI features, and unmatched automation potential. Sometimes – especially when business is under pressure – it's for delivering efficiencies fast. Join this session to learn some tips and tricks on how Pega creates continuous value and changes customer service at points that are truly hurting today.

 

 


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