Session: Customer How To
The Australian Government Department of Home Affairs and Pega’s Recipe for Success: People. Product. Purpose. Process.
Date and Location
Lisa BarresiDirector, Enterprise Business SolutionsAustralian Government Department of Home Affairs
They say all journeys begin with a single step. For the Australian Government Department of Home Affairs, that was on a single platform. Over the last seven years, the department has been crafting its Pega story. Chapter by chapter, it has progressively established an enterprise-wide platform and delivered business solutions all underpinned by the agility in the way it operates. This session will highlight the challenges of progressing with future-ready solutions amidst navigating the infancy of the platform, along with business and technology readiness – plus the department’s highest achievements with award recognitions all round.