How Unilever Uses Pega to Transform Master Data Across Multiple Domains & Improve User Experience

Unilever is one of the world's leading consumer goods companies, making and selling around 400 brands in more than 190 countries. The scale of data management at Unilever is immense, with the maintenance of millions of data records and creation of thousands of master data codes annually over various IT platforms. For an organization of this scale and breadth, it is a complex task to orchestrate the creation and maintenance across multiple internal and external teams – crossing different geographies and languages.

In this session, discover how master data management (MDM) processes were re-engineered and operations transformed by building an advanced Pega-enabled solution to deliver speed, quality, and efficiency. These opportunities were unlocked by providing a single, unified user experience for both internal users and external vendor users.