Session: Client-Led
Getting Personal: How CVS Health Transformed Consumer Experience with Real-time Omni-channel Engagement
Date and Location
May 31, 2025, 9:00PM - 9:00PM PDT
Speaker(s)
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Ben PabiloniaPrincipal Enterprise ArchitectCVS Health
To stay competitive, you must stay relevant. And to stay relevant? You need to get personal. Discover how CVS Health enhanced the consumer experience by using Pega Customer Decision Hub™ to drive personalization experiences in an omni-channel world.