Intelligent Automation at Cigna: Simpler, Faster Ways to Make Work Smarter and Accelerate Business Outcomes

Cigna’s goal is to provide the right services and solutions, in the right setting, at the right time, to address the diverse health needs of customers and patients in a highly personalized way, each and every day. Processing over a million critical and complex healthcare transactions like claims and prior authorizations each day requires a combination of industry depth and intelligent automation. In this session, learn how Cigna is using Pega Smart Claims Engine to crush complexity and accurately administer claims for members.