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PegaWorld iNspire
Virtual event
May 2022

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Session: iNsights & Solutions

Achieve Empathetic Digitization at Scale with Erste Group Banking Services

Date and Location



  • Stephan Kolarik
    Vice President DCX
  • Ejona Sauli
    Head of Business Process Management
    Erste Digital GmbH

Together, Erste Group is creating digital experiences without losing human touch. In this session, learn how Erste Group Banking Services is digitizing banking operations, removing or automating non-value add tasks, and increasing compliance with regulations and risk management expectations – all to the benefit of the organization’s clients, who enjoy better experiences and more reliable banking operations.

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