Skip to main content

Virtual event

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Share this page Share via x Share via LinkedIn Copying...
Session image

Session: iNsights & Solutions

The Motor Insurers’ Bureau’s Insurance Ecosystem Digitally Transforms the Customer Experience through the Pega Platform

Date and Location



  • Paul Jackman
  • Tony Tarquini
    Industry Principle

In this session, learn how the Motor Insurers Bureaus (MIB) digital transformation journey delivered the Pega Platform with support from Cognizant via a strategic program to improve customer experience, create a platform architecture, and deliver digital straight-through processes. Multiple stakeholders and products were integrated with various internal and third-party APIs and CTI/CTM across the entire UK motor insurance industry, government, and other stakeholders. The program was delivered ahead of schedule, below budget, and with additional scope. Learn more about how the Pega Platform now sits at the heart of MIBs ecosystem and supports MIBs future at the center of UK insurance.


Cloud Customer Service Digital Transformation

Product areas

Cloud Customer Service Platform



Share this page Share via x Share via LinkedIn Copying...