Session: iNsights & Solutions
Leveraging Pega to Simplify the IT Landscape While Improving the Customer Experience
Date and Location
TBD
Speaker(s)
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Joshua DotySr. Director, Systems Product OwnerCNO
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Whitney FisherProduct OwnerCNO
CNO Financial Group is consolidating its customer service function for three national insurance brands onto Pega Customer Service™. Learn how this program is retiring legacy workflow, contact center, and customer service platforms – all while improving the customer and associate experience.