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Session: iNsights & Solutions

Google Optimizes Resource Efficiency through Services Automation to Scale Site Access and Dispatch Requests

Date and Location



  • Eddie Dinh
    Technical Program Manager

Google's key mission and guiding principle is to continually challenge teams to “do stuff faster” and drive network efficiency through resource stewardship – all while building and operating at service level objective (SLO). In this session, learn how the NetDeploy & Operations team manages engineering work in data center facilities. Project Moose is hosted and operated completely on the Google Cloud Platform with support from Cognizant, and development across the Pega Platform™ and Pega RPA  automating tedious and manual interactions. 



Business Agility Customer Service Digital Transformation Operational Excellence Workflow Automation

Product areas

Intelligent Automation Robotic Process Automation


Internet, Web Services, and Social Media

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